Support Knowledgebase
Frequently Asked Questions
Have questions about dynamic document prefixes, biometric bridge syncing, multi-device limits, or inventory scrap pipelines? Find answers here.
Yes, absolutely. Mindron ERP integrates with physical hardware (such as digital weighing scales, barcode scanners, and RFID terminals) using a local network TCP Bridge. This bridge pushes events to the backend, enabling automated data log entries and eliminating manual typing errors.
Yes. The Inventory and Manufacturing modules support a formal Damaged & Scrap Workflow. Employees can submit scrap requests for validation and review. Once approved by a manager, the system automatically adjusts physical stock levels and recalculates asset valuation registers.
Yes. The Procurement module features a Material Receipt Note (MRR) engine. When vendor deliveries arrive, the storekeeper records the counts, and the system runs a Three-Way Match audit comparing the Purchase Order, the MRR counts, and the supplier's invoice to flag pricing or quantity discrepancies immediately.
Hourly leaves are tracked against monthly limits defined in company settings (e.g., maximum 4 hours per month). Outdoor Duty (OD) requests allow field employees to log check-in/out stamps with active GPS geolocation tags, which managers can verify on a visual map before approving the attendance shift.
Yes. In addition to standard email and password authentication, operators can set a 4-to-6 digit numeric lock screen PIN. This allows operators to quickly lock and unlock their terminals on the manufacturing floor without re-entering complex password credentials.
Super Admins can define concurrent login session limits per user role (e.g. limit employees to 1 active session while vendors can have up to 5). If a limit is reached, a session override screen is displayed, prompting the user to terminate older sessions before logging in on a new device.
Yes. Under billing settings, companies can toggle the inventory deduction policy: either deduct item quantities from stock immediately when a Proforma Invoice is drafted, or delay the stock deduction until a final Tax Invoice is generated.
Mindron provides contextual, real-time collaboration by auto-creating dedicated chat rooms linked to specific system records (e.g., a specific Purchase Order or Project). Any discussion, updates, or files uploaded remain archived directly next to the document for a complete audit trail.
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